Not Everyone Is Like You
Get ready to dive right in to this conversation with Rachel Keck - best selling author of the book Not Everyone is Like You. Rachel is a coach and consultant working at the intersection of workplace culture and customer service - where integrity, authenticity and connectedness are key. As you can imagine, we have a lot to chat about!
Some of the key takeaways from this conversation with Rachel include:
1 - Be willing to have the courage to step into the unknown.
2- There's more power in moving toward something vs escaping or running from something.
3 - Accountability flows from clarity. It's difficult to hold someone accountable when there's not clarity around expectations.
4 - You can't have integrity without authenticity
5 - As a leader, do the work to talk to people - ask and actually listen.
6 - A strong foundation of balance and boundaries is required for sustainability.
7 - Take the time to do it right - front load the purpose, be transparent and show people their impact.
If you want to learn more about Rachel you can find her on LinkedIn at Rachel Lacer Keck or Insta @rachelkeckcares or grab her book, Not Everyone is Like You.*
*I'm an Amazon affiliate and if you purchase through this link there'll be no additional charge to you but you'd be supporting both Rachel and me.
